Freedom of Information - 2023

We routinely publish information on our website about what we do. If you can’t find the information you are interested in you can make a request using our freedom of information request form. For details about how we handle FOI and Environmental requests please read our FOI Standard and Procedure.

For information about how many FOI requests we have had and how we have dealt with them you can visit the FOI request statistics page. These figures are updated every quarter.

FOI Archive by year:

Freedom of Information Responses

The following responses have been received by the bank. This page will be updated on a monthly basis.

Applications and Software

    FOI 23-083

    Reference FOI 23-083

    Received: 28/03/2024

    Responded: 05/04/2024

    Request: I’m writing to request the following information below from your FM, compliance and space management departments.

    Questions in format provided below. Please feel free to contact me if anything is needed to clarify further.

    If any, which software solution(s) are used to manage your corporate property/assets, ownerships and occupations, lease agreements and facilities management (CAFM), and who are your current provider(s)?

    What is the start date and duration of the contract(s)?

    Is there an extension clause in the contract(s) and, if so, the duration of the extension?

    Has a decision been made yet on whether the contract(s) will be extended or renewed?

    What is the annual value of the contract(s)?

    What is the total contract value of each contract?

    How was the contract(s) procured, e.g., framework/tender?

    Many thanks.

    Download our response (.ODT, 180 KB) to case FOI 23-083

    FOI 23-057

    Reference FOI 23-057

    Received: 28 December 2023

    Responded: 11 January 2024

    Request: Microsoft CRM contract has expired. Please provide the latest contract updates.

    Download our response (.ODT, 182 KB) to case FOI 23-057

    FOI 23-033

    Reference FOI 23-033

    Received: 08 August 2023

    Responded: 25 August 2023

    The information I'm requesting is regarding the software contracts that the organisation uses, for the following fields.

    Enterprise Resource Planning Software Solution (ERP):

    Primary Customer Relationship Management Solution (CRM) (eg, Salesforce, Lagan CRM, Microsoft Dynamics; software of this nature

    Primary Human Resources (HR) and Payroll Software Solution (eg iTrent, ResourceLink, HealthRoster; software of this nature).

    The organisation’s primary corporate Finance Software Solution (eg. Agresso, Integra, Sapphire Systems; software of this nature).

    • Name of Supplier: Can you please provide me with the software provider for each contract?
    • The brand of the software: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name.
    • Description of the contract: Can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included.
    • Please also list the software modules included in these contracts.
    • Number of Users/Licenses: What is the total number of user/licenses for this contract?
    • Annual Spend: What is the annual average spend for each contract?
    • Contract Duration: What is the duration of the contract please include any available extensions within the contract.
    • Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
    • Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
    • Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provided please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY.
    • Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number).
    Download our response (.ODT, 188 KB) to case FOI 23-033

    Decision making and governance

      FOI 23-080

      Reference FOI 23-080

      Received: 07/03/2024

      Response: 03/05/2024

      Request:

      Dear British Business Bank PLC,

      Separate to my recent request for an internal review of my FOI request for minutes of the people and remuneration committee and the governance and nomination committee, can I please have a copy of all correspondence relating to the handling of my request.

      Yours faithfully

      Download our response (.ODT, 187 KB) to case FOI 23-080
      Supplementary Documentation to FOI 23-080 FOI 22-055
      Download correspondence (.PDF, 569 KB) relating to case FOI 23-080

      FOI 23-073

      Reference FOI 23-073

      Received: 20/02/2024

      Response: 14/03/2024

      Request:

      Can you please provide me with the following information:

      All internal or external correspondence concerning the processing of my Freedom of Information request FOI 23-061 that was issued on 20 February 2024.

      This is not intended to be a request for an internal review or a complaint about the handling of the original request.

      Download our response (.ODT, 182 KB) to case FOI 23-073
      Supplementary Documentation to FOI 23-073 FOI 22-055
      Download supporting response (.pdf, 685kb) to case FOI 23-073

      FOI 23-072

      Reference FOI 23-072

      Received: 20/02/2024

      Response: 14/04/2024

      Request: Please can I have a copy of all correspondence concerning the processing of my FOI request FOI 23-064. This is separate from any request for an internal review.

      Download our response (.ODT, 181 KB) to case FOI 23-072
      Supplementary Documentation to FOI 23-072 FOI 22-055
      Download supporting response (.pdf, 672kb) to case FOI 23-072

      FOI 23-071

      Reference FOI 23-071

      Received: 19/02/2024

      Response: 16/04/2024

      Request: Accordingly, I would like to request that you provide any communications you have had with Quantuma (or third parties acting for them) together with telephone attendance notes. Please consider this a Freedom of Information Request, and accordingly I await your response within 20 working days.

      Download our response (.ODT, 153 KB) to case FOI 23-071

      FOI 23-069

      Reference FOI 23-069

      Received: 16/02/2024

      Response: 15/03/2024

      Request:

      1. London Resort Company Holdings Ltd (Company No 07625574) received a £5mn Recovery Loan from BBB in 2022 and contributed a further £5mn matching funds from its own resources. On 4th April 2023, the company entered a Company Voluntary Arrangement in which L Martin/B Cooke representing UK FF Nominees Ltd, presumably the Bank, voted against acceptance of the CVA proposal and the debt was stated as £11,019,178.08. Please confirm that UK FF Nominees Ltd represents the BBB and the debt is correct.
      2. Please confirm how and why this debt has accrued when the original loan was £5mn, the matching funds being the responsibility of the Applicant Company, LRCH?
      Download our response (.ODT, 180 KB) to case FOI 23-069

      FOI 23-068

      Reference FOI 23-068

      Received: 15/02/2024

      Response: 01/03/2024

      Request: I am looking now to see which businesses they've [NPIF] invested in based on the ethnic origin of the business owner and if they made the correct decision to have invested in the first instance i.e. did the business fail or was it a success.

      Download our response (.ODT, 178 KB) to case FOI 23-068

      FOI 23-066

      Reference FOI 23-066

      Received: 08/02/2024

      Response: 23/04/2024

      Request: Please disclose, preferably by PDF, a copy of any communications related to the British Business Bank's investment in any funds managed by Atomico (UK) Partners LLP over the last 3 years.

      These will be in the present and past, including any communications and documents shared with regards to performance of the Atomico funds as well as marketing materials focused on fundraising of new funds, managed by Atomico (UK) Partners LLP that were shared with the British Business Bank.

      Please also disclose British Business Bank's investment (in £m) by funds managed by Atomico (UK) Partners LLP. Please also include the performance of each fund (MOIC, IRR) as well as fund size (£m).

      Download our response (.ODT, 190 KB) to case FOI 23-066

      FOI 23-061

      Reference FOI 23-061

      Received: 23/01/2024

      Response: 22/02/2024

      Request: Over the past 4 years up to today’s date, how many rights requests have you had? and how many were late?
      Do not include the ones which didn’t progress due to no ID being produced or withdrawn. Can I have these broken down by type of request e.g right to erasure / subject access etc and month please.

      Download our response (.ODT, 178 KB) to case FOI 23-061
      Supplementary Documentation to FOI 23-061 FOI 22-055
      Download supporting response (.xlsx, 20kb) to case FOI 23-061

      FOI 23-060

      Reference FOI 23-060

      Received: 10 January 2024

      Responded: 24 April 2024

      Request: Dear British Business Bank PLC

      I see from your web page that there are other committee meetings which weren’t included in previous requests. Namely the people and remuneration committee and the governance and nomination committee.

      Can I please have the minutes for these committee meetings for financial years 2020/21, 2021/22, 2022/23

      Download our response (.ODT, 184 KB) to case FOI 23-060

      FOI 23-046

      Reference FOI 23-046

      Received: 20 October 2023

      Responded: 17 November 2023

      1. Please provide the total number of firms which have failed to meet their repayment terms for covid scheme bounceback loans up to the point this request is answered.
      2. Please provide the total amount (in £) in arrears from the non payment of these loans up to the point this request is answered.

      You have previously provided an earlier iteration of this figure: bmmagazine.co.uk/news/covid-bounceback-loan-arrears-worse-than-admitted/

      Download our response (.ODT, 192 KB) to case FOI 23-046

      FOI 23-006

      Reference FOI 23-006

      Received: 17 April 2023

      Responded: 25 April 2023

      Since the administration of your start-up loans is delivered by individual(s) that may not be properly regulated by the Financial Conduct Authority(FCA) and may be using or involved in unethical practices such as accessing restricted government data to cause financial harm and hardship to potential BAME customers. How many complaints have your received concerning racial biases in the last 12 months concerning your partners behaviours, you should be recording the incidents.

      Download our response (.ODT, 180 KB) to case FOI 23-006

      FOI 23-005

      Reference FOI 23-005

      Received: 13 April 2023

      Responded: 3 May 2023

      I would be grateful if you could send me an updated spreadsheet with the latest data on defaults and lump some repayments of CBILS by industry and UK region.

      1. The volume of defaults by SIC group and region
      2. The volume of repaid facilities by SIC group and region
      3. The volume of repaid facilities with a lump sum reduction by SIC code and region
      4. The volume of outstanding facilities with a lump sum reduction by SIC code and region
      Download our response (.ODT, 181 KB) to case FOI 23-005

      FOI 23-003

      Reference FOI 23-003

      Received: 7 April 2023

      Responded: 11 May 2023

      In relation to Start up loans

      • Number of applications made in last 12 months
      • Number successful
      • Average amount applied for
      • Average loan made
      Download our response (.ODT, 187 KB) to case FOI 23-003

      FOI 23-002

      Reference FOI 23-002

      Received: 5 April 2023

      Responded: 5 May 2023

      Please disclose a copy of any communications related to the Government's shareholdings (via the Future Fund) in StreetTeam Software Ltd. These will be in the past given that the company went into administration last year for which elements, including any communications related to buying or selling shares in this company and please also disclose a copy of the application(s) made to the Future Fund scheme relating to this company, a copy of any communications related to any application and any information relating to any support applied for pertinent to this company which has been rejected and, if this does not exceed the cost limit, a copy of any communications received from Companies House relating to the company after it had gone into administration.

      Download our response (.ODT, 198 KB) to case FOI 23-002

      FOI 23-110

      Reference FOI 23-110

      Received: 28 March 2023

      Responded: 24 April 2023

      1. Number of BBLS loans in 1+ month loan arrears
      2. Number of BBLS loans in 3+ month loan arrears
      3. Number of BBLS loans written off
      4. Number of BBLS loan guarantees paid to the accredited lender following write-off
      5. Value of BBLS loans in 1+ month loan arrears (in terms of outstanding loan balance)
      6. Value of BBLS loans in 3+ month loan arrears (in terms of outstanding loan balance)
      7. Value of BBLS loans written off (in terms of outstanding loan balance)
      8. Value of BBLS loan guarantees paid to the accredited lender following write-off
      9. Number of CBILS loans in 1+ month loan arrears
      10. Number of CBILS loans in 3+ month loan arrears
      11. Number of CBILS loans written off
      12. Number of CBILS loan guarantees paid to the accredited lender following write-off
      13. Value of CBILS loans in 1+ month loan arrears (in terms of outstanding loan balance)
      14. Value of CBILS loans in 3+ month loan arrears (in terms of outstanding loan balance)
      15. Value of CBILS loans written off (in terms of outstanding loan balance)
      16. Value of CBILS loan guarantees paid to the accredited lender following write-off
      17. Number of CBILS loans in 1+ month loan arrears
      18. Number of CBILS loans in 3+ month loan arrears
      19. Number of CBILS loans written off
      20. Number of CBILS loan guarantees paid to the accredited lender following write-off
      21. Value of CBILS loans in 1+ month loan arrears (in terms of outstanding loan balance)
      22. Value of CBILS loans in 3+ month loan arrears (in terms of outstanding loan balance)
      23. Value of CBILS loans written off (in terms of outstanding loan balance)
      24. Value of CBILS loan guarantees paid to the accredited lender following write-off
      25. Amounts advanced under CBILS guaranteed by security type
      26. Number of loan agreements under CBILS guaranteed by security type
      27. Amounts advanced under RLS guaranteed by security type
      28. Number of loan agreements under RLS guaranteed by security type
      Download our response (.ODT, 186 KB) to case FOI 23-110

      FOI 23-107

      Reference FOI 23-107

      Received: 9 March 2023

      Responded: 24 April 2023

      Can you provide copies of the:

      • EFG Legal Agreement
      • EFG Lender Manual
      • EFG Lender Guide
      • EFG Borrower Guide

      On 4 April you stated:

      “I would also like to clarify I am interested in the versions that cover the period of 2016.”

      Download our response (.ODT, 184 KB) to case FOI 23-107

      Supplementary Documentation relating to case FOI 22-107

      FOI 23-106

      Reference FOI 23-106

      Received: 2 March 2023

      Responded: 30 March 2023

      1. Would like to know whether British Business Bank can confirm receipt of quarterly financial information from Streetteam Software Ltd for its Future Fund investment and any other loans/investments into Streetteam Software ltd. Please list other investment names if there are any.
      2. Did British Business Bank get any forecasts to investors, budgets, or monthly cash flow information regarding its Future Fund investment into Streetteam Software Ltd? If so, how often?
      3. Is British Business Bank aware of any terms of the Future Fund loan being broken by Streetteam Software Ltd? If so, please state which and when BBB became aware.
      4. Did British Business bank raise any concerns over Streetteam Software’s viability? If so, when and was there a response?
      5. Can you confirm the number of businesses which have applied for Future Fund funding or any other funding provided by BBB at the address of 3 Loughborough Street London SE11 5RB. Please indicate the funding.
      Download our response (.ODT, 186 KB) to case FOI 23-106

      FOI 23-105

      Reference FOI 23-105

      Received: 27 February 2023

      Responded: 21 March 2023

      Can you please tell me how many construction companies have defaulted on their CBILS, CLBILS or bounce-back loans to date (30 January 2023)?

      Can you please tell me how many construction companies remain in arrears on their CBILS, CLBILS or bounce-back loans as of today's date (30 January 2023)?

      Please do not include any of the same companies within the figures provided for arrears as you have done in the figures for defaults. If it is not possible to separate those companies out, can you please provide the figure with those companies included, but state clearly that you have done so.

      Download our response (.ODT, 190 KB) to case FOI 23-105

      What we spend and how we spend it

        FOI 23-056

        Reference FOI 23-056

        Received: 19 December 2023

        Responded: 31 January 2024

        Request: Please provide me with the following information for the financial years 2020/21, 2021/22, 2022/23.

        All expenditure made by your organisation, in every facet of its operations and purview, on translation, interpretation, and language services.

        Please provide the aggregated total spent by your organisation and then, if possible, please provide this broken down by particular function for which the service was carried out.

        Download our response (.ODT, 181 KB) to case FOI 23-056

        FOI 23-052

        Reference FOI 23-052

        Received: 27 November 2023

        Responded: 6 December 2023

        Request: Dear FOI Team,

        I would like to request the following information relating to this contract award notice.

        Please may you confirm:

        1. Which framework was used to procure this contract? (If G-Cloud: What were the specific search terms used to shortlist suppliers?) (If CSS3: What were the specific filters used to shortlist suppliers?)
        2. Please give a description of the services provided as part of this contract?
        3. Please give a description of the scope of the resources used on the current contract - eg. Number of people used?

        If any of the request is outside the scope of the FOIA, please answer what you can and advise and assist on the best way to uncover the remainder of the information.

        Could I please get a reference number for this request?

        Download our response (.ODT, 192 KB) to case FOI 23-052

        FOI 23-040

        Reference FOI 23-040

        Received: 25 September 2023

        Responded: 10 October 2023

        1. Can you please list the number of devices deployed by your organisation for the following?
        2. Does your organisation have plans to procure any of the below services, if yes then please provide information.
        3. Does your organisation have any plans to procure the below services, if yes then please provide required information.
        4. Does your organisation have any plans to procure below services, if yes then please provide Information.
        Download our response (.ODT, 190 KB) to case FOI 23-040

        FOI 23-037

        Reference FOI 23-037

        Received: 29 August 2023

        Responded: 29 September 2023

        • Number of MFDs (Multi-functional devices) & photocopiers at British Business Bank (BBB)
        • Name of incumbent
        • Start/end date of contract (if expired, WHEN do you expect to revisit the marketplace)
        • Details of any extension options
        • What framework / Route to market used
        • Number of regular/desktop printers (in addition to above)
        • Is there a support contract on above, if yes please state start/end date
        • Does BBB have a Print Room
        • If yes, name of supplier, number of devices and start/end date of contract, also details of any extension options
        • Total annual print/copy volumes including, if applicable your Print Room, for (a) mono (b) colour
        • What Print software does BBB run
        • Your total annual spend on print
        Download our response (.ODT, 1.2 MB) to case FOI 23-037

        FOI 23-031

        Reference FOI 23-031

        Received: 01 August 2023

        Responded: 16 August 2023

        I'm looking to understand what your organisation is spending on Salesforce products between the dates 1st August 2019 to 1st August 2023. This includes all quotes (preferably in PDF format) with associated costs, units and discounts relating to Salesforce products (which could include)-

        1. Salesforce Sales Cloud
        2. Salesforce Service Cloud
        3. Salesforce Revenue Cloud
        4. Salesforce Marketing Cloud
        5. Pardot
        6. Salesforce Experience Cloud
        7. Commerce Cloud
        8. Salesforce Analytics Cloud
        9. Salesforce Apps Cloud
        10. Salesforce IoT Cloud
        11. Tableau
        12. MuleSoft

        (these will likely be billed together)

        I am investigating your organisation's Salesforce costs against other organisations in assessing if you are getting value for money from Salesforce.

        Download our response (.ODT, 1.2 MB) to case FOI 23-031

        FOI 23-030

        Reference FOI 23-030

        Received: 28 July 2023

        Responded: 10 August 2023

        FoI Request re 2023 pay review at British Business Bank

        1. Please state the effective date (day, month and year) of the 2023 pay review at British Business Bank (for example 1 April 2023).
        2. Please state the employee group/s covered by the 2023 pay review, together with the total number of employees covered.
        3. Did the 2023 pay review result in a basic across-the-board pay rise or a range of individual performance-related pay rises (or both) or a pay freeze or some other outcome (please specify)?
        4. Please state the % consolidated basic pay rise received by the lowest-paid adult (aged 18 and over) employee, excluding apprentices, as a result of the 2023 pay review.
        5. Please provide a copy of a generic pay circular sent to employees (that is one that does not identify any individual employee) outlining the outcome of the 2023 pay review
        6. Please list (or provide a copy of) the grades/pay bands (or equivalent) and associated pay rates payable from the review date.
        7. If the annual pay rise for any employee/s is determined solely according to an assessment of individual performance (commonly known as a merit increase) please state which employees are covered, the percentage paybill increase allocated to fund these awards, the range of individual increases and whether or not the awards are consolidated.
        8. If any employees were eligible for individual performance-related payments or bonuses over and above a general pay rise please state which employees are covered, the percentage paybill increase allocated to fund these awards, the range of individual increases, and whether or not the awards are consolidated.
        9. Please state the overall paybill increase as a result of the 2023 pay review expressed as a percentage of the paybill.
        10. Have any other changes been made to terms and conditions (for example holiday entitlement or sick pay provision) as part of the 2023 pay review? If yes, please state what they are
        11. Please provide the name and contact details of the person/s responsible for overseeing the annual pay review.
        Download our response (.ODT, 190 KB) to case FOI 23-030

        FOI 23-029

        Reference FOI 23-029

        Received: 24 July 2023

        Responded: 22 August 2023

        Please may you provide me, in Microsoft Excel or an equivalent electronic format, with a list of invoices that were not paid within 30 days for the last 6 financial years (2017/18 to 2022/23 inclusive) which would feed into the Regulation 113 Notice you are required to publish each year as part of your obligations under The Public Contracts Regulations 2015, with the following information for each invoice (where available):

        1. The name of the Supplier
        2. Supplier email address
        3. Supplier company registration number
        4. Supplier postal address
        5. Supplier telephone number
        6. Supplier website
        7. The date of the invoice
        8. The invoice reference
        9. Gross value of the Invoice
        10. The date the invoice should have been paid by
        11. The actual payment date of the invoice
        12. The total amount of interest liability due to late payment of the invoice
        13. The total amount of interest paid to the supplier due to late payment of the invoice

        For the avoidance of doubt we request the data behind payment performance summaries for Regulation 113 Notices, not the summaries themselves.

        We expect that this information to be readily available and easily accessible in the electronic format requested given the necessity of source data which must have been required to prepare and produce the Regulation 113 Notice.

        If it is not possible to provide the information requested due to the information exceeding the cost of compliance limits identified in Section 12, or for another reason, please provide advice and assistance, under the Section 16 obligations of the Act, as to how I can refine my request

        Download our response (.ODT, 190 KB) to case FOI 23-029

        FOI 23-025

        Reference FOI 23-025

        Received: 5 July 2023

        Responded: 18 July 2023

        Please can you provide me with information concerning the maintenance of your corporate estate i.e. operational buildings, land and any other property (e.g. investment) and schools, if they are within your jurisdiction. Not any social housing/dwellings.

        1. What type of maintenance management model does your organisation use? E.g. Managed supply-chain, single hard-fm & soft-fm contractor, internal workforce, principal contractor etc.
        2. Can you provide a list of the approved contractors used?
        3. What are the total values of contracts granted?
        4. When do these contracts expire?
        5. What services are provided in each contract?
        6. What procurement method was used? E.g. Open ITT, Framework if so, which one?
        Download our response (.ODT, 183 KB) to case FOI 23-025

        FOI 23-011

        Reference FOI 23-011

        Received:10th May 2023

        Responded:12th May 2023

        I am currently conducting research into non-executive director schemes, whereby a public body would fund or part-fund a company to acquire a non-executive director to their board/management. Does your organisation offer a similar scheme, and are you aware of any other examples of this? I am already aware of Invest Northern Ireland operating a similar scheme. If your organisation does operate a similar scheme, could you please provide or point me in the direction of further details on this, particularly relating to the selection process, and whether companies themselves, or your organisation, selected the NED

        Download our response (.ODT, 179.93 KB) to case FOI 23-011

        FOI 23-010

        Reference FOI 23-010

        Received: 26th April 2023

        Responded: 18th May 2023

        I would like to request the following information:

        1. The duration of time utilising cloud infrastructure.
        2. The criteria used to choose a cloud provider.
        3. The percentage of infrastructures employing cloud services.
        4. The supplier of cloud infrastructures used. (AWS/Oracle/Azure etc.)
        5. Case studies highlighting the successful implementation of the 'Cloud-first' strategy.
        6. The uptime of the cloud infrastructure.
        7. The annual budget over the last five years for IT-managed services

        Please provide the percentage spent on cloud-managed services

        Download our response (.ODT, 184.51 KB) to case FOI 23-010

        FOI 23-004

        Reference FOI 23-004

        Received: 4th April 2023

        Responded: 2nd May 2023

        Please can you send me the organisation’s Local Area Network (LAN) contract, which may include the following:

        • Support and Maintenance- e.g. switches, router, software etc
        • Managed- If this includes services than just LAN.
        1. Contract Type: Managed or Maintenance
        2. Existing Supplier: Who is the current supplier?
        3. Annual Spend for each supplier: What is the annual average spending on the supplier above? If there is more than one supplier, please split the annual averages spent for each supplier.
        4. Number of Users: Please can you provide me with the number of users this contract covers. Approximate number of users will also be acceptable.
        5. Number of Sites: The number of sites, where equipment is supported by each contract.
        6. Hardware Brand: What is the hardware brand of the LAN equipment?
        7. Contract Description: Please provide me with a brief description of the overall contract.
        8. Contract Duration: What is the duration of the contract is and can you please also include any extensions this may include.
        9. Contract Expiry Date: When does the contract expire?
        10. Contract Review Date: When will the organisation be planning to review the contract?
        11. Responsible Officer: Contact details including name, job title, contact number and email address?
        Download our response (.ODT, 191.63 KB) to case FOI 23-004

        FOI 23-001

        Reference FOI 23-001

        Received: 4th April 2023

        Responded: 2nd May 2023

        I was seeking information on is the appointment of a partner - by open, transparent, competitive tender. Or was the partner chosen by some closed, opaque assessment by the administrator. Is there an agreement between the partner and administrator. Is it possible to look at that agreement. How, many Partners do you enter into an agreement with in total? Are you aware of any financial exclusion practices by your chosen partners.

        Download our response (.ODT, 189.8 KB) to case FOI 23-001

        Our products and programmes

          FOI 23-082

          Reference FOI 23-082

          Received: 13/03/2024

          Response: 24/04/2024

          Request: I hope you are well. I am currently conducting research on the Northern Ireland small & medium enterprise (SME) bank and alternative lending, hence writing to kindly request information under the Freedom of Information Act.

          Specifically, I am seeking data on Northern Ireland SME new lending volume and value, segmented by the loan provider type (traditional bank institutions vs alternative lenders) and any loan types/categories tracked.

          1. Total volume of SME new loans issued by bank lenders in the Northern Ireland for the past five calendar or financial years (2019-2023 and YTD), segmented by the following:
            • loan types(e.g. secured vs unsecured)
            • interest rates distribution
            • loan period
          2. Total volume of SME new loans issued by alternative/non-bank lenders in Northern Ireland for the past five calendar or financial years (2019-2023 and YTD), segmented by the following:
            • loan types(e.g. secured vs unsecured)
            • interest rates distribution
            • loan period
          3. Total value of SME new loans issued by bank lenders in the Northern Ireland for the past five calendar or financial years (2019-2023 and YTD), segmented by the following:
            • loan types(e.g. secured vs unsecured)
            • interest rates distribution
            • loan period
          4. Total value of SME new loans issued by alternative/non-bank lenders in Northern Ireland for the past five calendar or financial years (2019-2023 and YTD), segmented by the following:
            • loan types(e.g. secured vs unsecured)
            • interest rates distribution
            • loan period

          If possible, I kindly request the information to be provided in Excel format to facilitate analysis.

          Download our response (.ODT, 179 KB) to case FOI 23-082 Download our response (.XLSX, 33 KB) related to case FOI 23-082

          FOI 23-079

          Reference FOI 23-079

          Received: 06/03/2024

          Response: 25/03/2024

          Request: I am making a Freedom of Information Request in respect of the Start Up Loan application APP-0744595.

          The Start Up Loans Company (registration number 08117656), a subsidiary of the British Business Bank, wholly owned by HM Government, referred this case to The Enterprise Fund Limited, Lee House 90 Great Bridgewater Street Manchester M1 5JW (registration number 4460763).

          I request all internal correspondence from The Enterprise Fund Limited (trading as GC Business Finance), it’s external underwriters (if utilised) and between The Enterprise Fund Limited and any branch of or subsidiary of the British Business Bank relating to the refusal of this application and/or social media, adverse media, and any other searches conducted which relate in any way to this application.

          Download our response (.ODT, 108 KB) to case FOI 23-079

          FOI 23-077

          Reference FOI 23-077

          Received: 29/02/2024

          Response: 21/03/2024

          Request: Under the Freedom of Information Act, I would like to request a response to the following:

          • How many venture capital funds is British Patient Capital an LP in?
          • How many complaints against venture capital funds, that British Patient Capital is an LP in, have been reported by the funds to British Patient Capital in the last five years, broken down by year?
          Download our response (.ODT, 179 KB) to case FOI 23-077

          FOI 23-075

          Reference FOI 23-075

          Received: 24/02/2024

          Response: 12/03/2024

          Request:

          Around June 2021 the government introduced a Covid Recovery Loan Scheme
          I would like to request how much could be borrowed under that scheme? (I think it was £250,000)
          For small businesses.
          I would like to request what restrictions were placed on that scheme?
          What I'm looking for is:-confirming that the loan could not be used to purchase commercial property.

          Download our response (.ODT, 178 KB) to case FOI 23-075

          FOI 23-074

          Reference FOI 23-074

          Received: 22/02/2024

          Response: 12/03/2024

          Request: I have been trying to source a RLS loan though one of your accredited providers but not once have I been offered a RLS loan ….. rather I have been offered short term finance with ludicrous interest rates.

          How many RLS loans have been granted since the schemes inception and how many people have suffered the same fate as me and only offered non RLS loans when they absolutely meet all of the RLS criteria?

          Download our response (.ODT, 178 KB) to case FOI 23-074

          FOI 23-070

          Reference FOI 23-070

          Received: 20/02/2024

          Response: 20/03/2024

          Request:

          I am requesting all available information regarding your handling of government guaranteed bounce-back loan repayments to individual banks when guarantees are requested by those individual banks.

          In particular, I am interested in the speed of payments to banks who have called-in the guarantee, where the directors of the companies have met the government guidelines for 'vulnerability' and all efforts to collect from the business have been exhausted.

          Download our response (.ODT, 180 KB) to case FOI 23-070

          FOI 23-067

          Reference FOI 23-067

          Received: 12/02/2024

          Response: 01/03/2024

          Request:

          1. Please advise how many Data Subject Access Requests (hereafter referred to as SARs) you received and responded to in 2021, 2022 and 2023 relating to employees (past or present) and other requests (e.g. customers, general public, service users etc).

          • Number of SARs requests in 2021 
          • Number of SARs requests in 2022
          • Number of SARs requests in 2023
          • Employees (past and present) 
          • Other (e.g. customers, general public, service users)

          The next few questions relate to the SARs process which includes collating (pulling the data together from across your organisation/department), redacting the data, pulling the information/ data together into a response and checking the information before issuing it to the requestor.

          2. When responding to SARS do you manage the process in-house, or do you outsource the whole or part of the process? And if conducted in house please specify the name of the team/function that is responsible for this part of the process (eg Data Privacy, HR, etc).

          If for example you outsource one type of SAR (e.g. employee) but complete others (e.g. citizen/customer) inhouse, please provide details.

          • In house (please specify)
          • Outsourced
          • Collating the data (pulling the data together from across your organisation/department)
          • Redacting the data
          • Pulling the information/ data together into a response
          • Checking the information before issuing it to the requestor

          3. Approximately how many working hours does it take to pull together a typical SARs response, this includes the time taken to collate and redact the information, and putting the information together for issuing?

          4. What is the estimated percentage of handwritten documentation within a typical SAR response?

          Download our response (.ODT, 183 KB) to case FOI 23-067

          FOI 23-065

          Reference FOI 23-065

          Received: 05/02/2024

          Response: 25/03/204

          Request

          • The total number of portfolio companies/investee companies held within the British Patient Capital portfolio, either as direct investments or investments via the funds to which British Patient Capital has commitments
          • The total number of British Patient Capital portfolio companies (directly or in-directly held) with their headquarters located outside the United Kingdom
          • The average size of British Patient Capital's investment (at cost) in its portfolio companies
          • The average percentage size of British Patient Capital's participation in funding rounds (directly or indirectly)
          • A list of the non-UK countries, with the corresponding number of British Patient Capital portfolio companies (directly or indirectly held)
          • The number of companies that have now exited (fully or partially) the British Patient Capital portfolio i.e. please include where a fund manager may still hold equity post a public market listing, or has partially disposed of equity
          • As a subset of the number of companies that have now exited the British Patient Capital portfolio, please give the number of companies that have been acquired by a company with a non-UK headquarters
          • Please give the names of the former UK companies from the British Patient Capital portfolio that have been acquired by a company with a non-UK headquarters
          • As a subset of the number of companies that have now exited the British Patient Capital portfolio, please give the number of companies that are insolvent i.e. exited due to a write-off
          • The total number of portfolio companies/investee companies held within the underlying portfolio of British Business Investment's Managed Funds Programme. Please include all the companies held within the portfolio of funds which have received investment from funds which received commitments from the Managed Funds Programme.
          • The total number of portfolio companies/investee companies held within the underlying portfolio of British Business Investment's Managed Funds Programme with their headquarters located outside the United Kingdom. Please include all the companies held within the portfolio of funds which have received investment from funds which received commitments from the Managed Funds Programme.
          • The total number of underlying funds with a commitment from British Business Investment's Managed Funds Programme
          • The total number of underlying funds with a commitment from British Business Investment's Managed Funds Programme that are not UK domiciled
          • The number of companies that have now exited (fully or partially) the Managed Funds Programme portfolio i.e. please include where a fund manager may still hold equity post a public market listing, or has partially disposed of equity
          • The total number of UK companies that have now exited (fully or partially) the Managed Funds Programme portfolio i.e. please include where a fund manager may still hold equity post a public market listing, or has partially disposed of equity
          • The total number of UK companies that have now exited (fully or partially) the Managed Funds Programme portfolio that have been acquired by a company with its headquarters outside the UK
          • The average size of British Business Investment (at cost) in its underlying portfolio companies via the Managed Funds Programme
          • The average percentage size of British Business Investment's participation in funding rounds via the Managed Funds Programme
          Download our response (.ODT, 183 KB) to case FOI 23-065

          FOI 23-063

          Reference FOI 23-063

          Received: 29/01/2024

          Response: 25/03/204

          Request: I am writing to request information under the Freedom of Information Act regarding the procedures when a beneficiary of the bounce back loan scheme defaults on payments through a lender.

          Procedures for a bounce back loan scheme beneficiary's default on payments through a lender:

          1. How does the lender submit a claim to the British Business Bank?
          2. In what capacity is the claim made, and is it on behalf of the defaulting party?
          3. What are the specific steps the lender must follow in making the claim?
          4. Details on the aftermath of a successful claim:
          5. What is the subsequent process after a successful claim?
          6. Is there a specific timeframe within which the lender must submit the claim?
            Post-claim actions:
          7. Can the lender still pursue the defaulter for repayment after successfully claiming the initial amount from the British Business Bank?
          Download our response (.ODT, 181 KB) to case FOI 23-063

          FOI 23-059

          Reference FOI 23-059

          Received: 04 January 2024

          Responded: 12 January 2024

          Request: CLBILS loans

          1. The letter of concern sent by the Bank to GCUK dated 2 March 2021
          2. The additional letter of concern sent by the Bank to GCUK on 26 March 2021.
          3. The letter sent by the administrators of GCUK to the Bank on 9 April 2021.
          4. The supplemental letter of concern sent by the Bank to the administrators of GCUK on 27 May 2021.
          5. The letter sent by the Bank to the administrators of GCUK on 1 April 2022.
          6.  All other communications between the Bank and GCUK exchanged in the period betwaeen 2 October 2020 and 1 April 2022.
          7.  Documents containing the debt advice obtained from EY on GCUK’s CLBILS loans from the period 1 October 2020 to 31 March 2021.
          8.  Documents containing the findings of the post-accreditation audit of GCUK conducteda by KPMG from the period 16 October 2020 to 1 April 2022.
          9. Documents containing the Working Group’s findings from its investigation into GCUK’s lending activities and its compliance with CLBILS rules from the period 12 October 2021 to 1 April 2022.
          10. Documents detailing the basis for the Bank’s recommendation to the Secretary of State to first suspend, and then terminate, the guarantees provided to GCUK under CLBILS from the period 12 October 2021 to 1 April 2022.
          Download our response (.ODT, 196 KB) to case FOI 23-059

          FOI 23-055

          Reference FOI 23-055

          Received: 18 December 2023

          Responded: 19 December 2023

          Request: Dear British Business Bank,

          The National Audit Office has suggested that I contact you for answers to the following questions that relate to the South West Investment Fund (SWIF) which is supported by Nations and Regions Investments Limited (NRIL) and specifically the portion of this fund that is being distributed by Maven CP:

          1. Please confirm that Maven CP is the only route to receiving SWIF equity investment for companies based in Chalford, Gloucestershire.
          2. Please confirm the total amount of SWIF money being distributed by Maven CP and what their total commission will be on this.
          3. Maven states on their website that “Maven Equity investment will depend on the quality of the investment opportunity in question and the quality of other applications received.” Please can you supply the criteria for how quality is assessed including how the social value of the application is assessed.
          4. Please supply the number of companies that have applied to Maven CP for SWIF funding.
          5. Please supply a list of the companies that have successfully received funding through Maven CP to date, how much investment they have received, how long each has been operating in the South West and how long each has had a relationship with Maven CP.
          Download our response (.ODT, 184 KB) to case FOI 23-055

          FOI 23-054

          Reference FOI 23-054

          Received: 18 December 2023

          Responded: 19 December 2023

          Request: Please could you either send me a URL or the actual BBLS Application Form Standard Question Set.

          Download our response (.ODT, 187 KB) to case FOI 23-054 Download supporting response (.ODT, 290 KB) to case FOI 23-054

          FOI 23-053

          Reference FOI 23-053

          Received: 15 December 2023

          Responded: 10 January 2024

          Request: I would be grateful if you would please provide the following:

          The information from your manuals which explains in detail the procedures a Lender should follow when Large CLBILS Facilities need to be extended.

          The procedures the lender should follow in cases of Forbearance for Large CLBILS Facilities.

          The guidance from your manuals on what the lender should do to advise the British Business Bank and Department of Trade in such circumstance in order to continue to rely upon the State Guarantee.

          Download our response (.ODT, 185 KB) to case FOI 23-053

          FOI 23-049

          Reference FOI 23-049

          Received: 4 February 2024

          Responded: 8 February 2024

          Request: Please provide a copy of the Recovery loan scheme standard form legal agreement between BBB and lenders for each phase of the scheme (I believe there are 3 phases which were operative at different times).

          1. Please provide executed copies of any recovery loan scheme legal agreements with united trust bank. Any commercially sensitive information can be redacted if this is a legal requirement under FOI.
          2. Please provide any guidance notes provided to lenders who are accredited under the scheme and any information and documents that explain how lenders must treat personal guarantees under the Recovery loan scheme in an enforcement situation.
          Download our response (.ODT, 190 KB) to case FOI 23-049

          FOI 23-047

          Reference FOI 23-047

          Received: 1 November 2023

          Responded: 10 November 2023

          Dear FOI Officer,

          I am writing to confirm that we would like to amend our FOIA request, such that it is limited to section 1. of our request: "Information relating to the Future Fund convertible loan scheme". We do not wish the request to include part 2., "Information relating to the Future Fund convertible loan taken by SilkFred."

          Please let me know if you require us to re-submit the request in the form of a revised letter, or whether this email is sufficient.

          Otherwise, we look forward to receiving your response in relation to section 1.

          Download our response (.ODT, 212 KB) to case FOI 23-047

          FOI 23-043

          Reference FOI 23-043

          Received: 2 October 2023

          Responded: 24 October 2023

          As at 30 June 2023, you list 129 Companies which received a loan from the Future Fund as being insolvent. In respect of each of these 129 companies, please inform me of the amount of loan they received from the Future Fund and the date on which that loan was made.

          Download our response (.ODT, 189 KB) to case FOI 23-043

          FOI 23-042

          Reference FOI 23-042

          Received: 28 September 2023

          Responded: 26 October 2023

          1. Please can BBB disclose the total number of loans offered under the BBL, CBIL and CLBIL schemes where it has removed the government guarantee?
          2. Please can BBB disclose the total value of loans offered under the BBL, CBIL and CLBIL schemes where it has removed the government guarantee?
          3. Please can you additionally provide a breakdown for the above data supplied for questions 1 and 2 by lender?
          4. Please can you disclose the names of banks who have been subject to BBB audits regarding their COVID lending and recovery processes? Please can you disclose how many audits each lender has been subject to? Please can you disclose the number of audits which uncovered unacceptable lending practices and/or suboptimal treatment of customers?

          Download our response (.ODT, 199 KB) to case FOI 23-042

          FOI 23-041

          Reference FOI 23-041

          Received: 28 September 2023

          Responded: 6 October 2023

          • How many investment funds, allocated by British Business Bank, have been granted to Maven in the UK since 2014?
          • When British Business Bank invites proposals for fund managers to manage new funds, such as the Northern Powerhouse Investment Fund II, what does the appointment process involve and how are fund managers selected?
          • How many complaints have you received about Maven since 2014?
          • What is British Business Bank’s procedure when receiving complaints, how are they handled or resolved?
          Download our response (.ODT, 184 KB) to case FOI 23-041

          FOI 23-039

          Reference FOI 23-039

          Received: 20 September 2023

          Responded: 19 October 2023

          Please can you provide full details of all Covid-related loans, administered by BBB, that were given to TRUMP INTERNATIONAL GOLF CLUB SCOTLAND LIMITED Company number SC292100. This should include:

          • Recovery Loan Scheme
          • Coronavirus Business / Large Business Interruption Loan Schemes
          • Bounce Back Loan Scheme
          Download our response (.ODT, 188 KB) to case FOI 23-039

          FOI 23-035

          Reference FOI 23-035

          Received: 23 August 2023

          Responded: 21 September 2023

          Could you please share the latest data on the Covid loans schemes (CBILS, CLBILS, BBLS, Recovery Loan Scheme), showing:

          • Value of loans outstanding in the most recent data
          • Breakdown by repaid/ on-track/ in arrears/defaulted/ etc.
          • When the loan terms end for each scheme - what does the payback timeline look like, if no-one pays back early from here?
          Download our response (.ODT, 188 KB) to case FOI 23-035

          FOI 23-034

          Reference FOI 23-034

          Received: 01 August 2023

          Responded: 16 August 2023

          Do the British Business Bank have any connections with bizbritain other than the usual referral of Customers etc etc. I'd argue it is intentionally made to look like a government entity and part of government.

          Download our response (.ODT, 188 KB) to case FOI 23-034

          FOI 23-028

          Reference FOI 23-028

          Received: 12 July 2023

          Responded: 03 August 2023

          I write to you under the Freedom of Information Act 2000 to request information from your council regarding the number of start-up companies operating and utilising Government-available loans for all UK regions or cities.

          The specific information we are looking into is:

          • The number of registered businesses operating in each city.
          • The number of start-up businesses operating in each city.
          • The percentage of start-up businesses that have accessed and taken out loans from the Government.

          Therefore, would you please be able to send me the following information:

          • [1.] Please share with me the total number of businesses registered by UK city or region over the past 3 years. More specifically, please also share the number of businesses in these regions and cities that are start-up companies.
          • [2] Can you then share the number of start-up companies in specific UK regions and cities that have taken out Government available loans (specifically loans, not grants) over the past three years (Since 2020)?

          On 13 July 2023 we requested clarification to your questions, and you confirmed, you meant the British Business Bank (not council) and wanted the following data for the three previous financial years:

          • [1] the number of start-up businesses that received a Start Up Loan, and
          • [2] the number of loans broken down by region (or city if that is possible)
          • [3] The percentage of start-up businesses that have accessed and taken out loans from the Government. Can the data be broken down by business loan received.
          Download our response (.ODT, 195 KB) to case FOI 23-028

          FOI 23-027

          Reference FOI 23-027

          Received: 10 July 2023

          Responded: 21 July 2023

          I am contacting you to request the following information:

          • The number of loans from the Bounce Back Loan Scheme in default as of 30th June 2023. If you do not hold this data as recent as 30th June 2023, please provide the most up-to-date data possible.
          • The percentage of loans from the Bounce Back Loan Scheme in default as of 30th June 2023. If you do not hold this data as recent as 30th June 2023, please provide the most up-to-date data possible.
          • The value of loans from the Bounce Back Loan Scheme in default as of 30th June 2023. If you do not hold this data as recent as 30th June 2023, please provide the most up-to-date data possible.
          • The number of loans from the Bounce Back Loan Scheme in arrears as of 30th June 2023. If you do not hold this data as recent as 30th June 2023, please provide the most up-to-date data possible.
          • The percentage of loans from the Bounce Back Loan Scheme in arrears as of 30th June 2023. If you do not hold this data as recent as 30th June 2023, please provide the most up-to-date data possible.
          • The value of loans from the Bounce Back Loan Scheme in arrears as of 30th June 2023. If you do not hold this data as recent as 30th June 2023, please provide the most up-to-date data possible.
          • The number of companies that took out a loan using the Bounce Back Loan Scheme that have been liquidated as of 30th June 2023. If you do not hold this data as recent as 30th June 2023, please provide the most up-to-date data possible.
          • The value of loans taken out using the Bounce Back Loan Scheme by companies that have since been liquidated as of 30th June 2023. If you do not hold this data as recent as 30th June 2023, please provide the most up-to-date data possible.
          • The latest estimate of how much money paid out by the Bounce Back Loan Scheme is expected to be lost: a) in total, b) because of fraud. Please provide a date for when this estimate was calculated / deemed valid.
          • The number of borrowers which took out a loan using the Bounce Back Loan Scheme and have since being contacted by the British Business Bank about suspected Bounce Bank Loan Scheme fraud. Please provide this information as of 30th June 2023 or the most recent data available.
          • The total number of borrowers that the British Business Bank expects to contact about suspected Bounce Back Loan Scheme fraud by 31st December 2023.
          • The overall total number of borrowers that the British Business Bank expects to contact about suspected Bounce Back Loan Scheme fraud.
          • A date by when the British Business Bank expects to have contacted all relevant borrowers about suspected Bounce Back Loan Scheme fraud.
          • Clarification about what acts by a borrower would constitute fraudulent use of the Bounce Bank Loan Scheme.
          • Clarification about whether the British Business Bank distinguishes between the ‘misuse’ of the Bounce Back Loan Scheme funds and the ‘fraudulent use’ of Bounce Back Loan scheme funds. For example, if a borrower was found to have used Bounce Back Loan Scheme funds to pay for domestic renovations that are separate to their business entity, would this be classified as ‘misuse’ or ‘fraudulent’ activity?
          • If the British Business Bank does distinguish between ‘misuse’ and ‘fraudulent use’ of the Bounce Bank Loan Scheme, please can you:
          • Confirm the Bank’s definition of misuse in this instance
          • Confirm the total number of Bounce Bank Loans that the Bank suspects have been misused
          • Confirm the total value of Bounce Bank Loans that the Bank suspects have been misused
          • Confirm the percentage of Bounce Back Loans that the Bank suspects have been misused.
          • Confirm how many borrowers the Bank has contacted about suspected misuse of the Bounce Back Loan Scheme.
          Download our response (.ODT, 195 KB) to case FOI 23-027

          FOI 23-023

          Reference FOI 23-023

          Received: 7 June 2023

          Responded: 13 July 2023

          I have been informed that there is an outstanding loan for the company shake it up group limited. The company has been out of action for well over a year. So if I can get some information regarding the loan (who's on the loan and how much)

          Download our response (.ODT, 183 KB) to case FOI 23-023

          FOI 23-022

          Reference FOI 23-022

          Received: 17 April 2023

          Responded: 12 July 2023

          With respect to the Future Fund - would it please be possible to receive the total count of Loans, Cash Realisations, and Insolvencies for the following three dates: 31st March 2022, 31st December 2021, and 30th September 2021”

          Download our response (.ODT, 182 KB) to case FOI 23-022

          FOI 23-019

          Reference FOI 23-019

          Received: 7 June 2023

          Responded: 9 June 2023

          I am interested in any loans received under the Coronavirus Business Interruption Loan (CBIL) scheme. I kindly request the following information:

          1. Did Warwick School for Boys receive any loans under the Coronavirus Business Interruption Loan (CBIL) scheme or similar loans?
          2. If Warwick School for Boys did receive a loan under the CBIL scheme similar loans, please provide the following details:
          3. Loan amount
          4. Date of loan disbursement
          5. Repayment terms and conditions
          6. Please provide any correspondence, communications, or documentation between Warwick School for Boys and the government department responsible for administering the CBIL scheme or similar loans regarding the loan application, approval, or disbursement.
          Download our response (.ODT, 185.01 KB) to case FOI 23-019

          FOI 23-014

          Reference FOI 23-014

          Received: 16 May 2023

          Responded: 8 June 2023

          1. The number of loans from the Bounce Back Loan Scheme in default as of March 2023. If you do not hold data as recent as March 2023, please provide the most up-to-date data possible.
          2. The percentage of loans from the Bounce Back Loan Scheme in default as of March 2023. If you do not hold data as recent as March 2023, please provide the most up-to-date data possible.
          3. The value of loans from the Bounce Back Loan Scheme in default as of March 2023. If you do not hold data as recent as March 2023, please provide the most up-to-date data possible.
          4. The number of loans from the Bounce Back Loan Scheme in arrears as of March 2023. If you do not hold data as recent as March 2023, please provide the most up-to-date data possible.
          5. The percentage of loans from the Bounce Back Loan Scheme in arrears as of March 2023. If you do not hold data as recent as March 2023, please provide the most up-to-date data possible.
          6. The value of loans from the Bounce Back Loan Scheme in arrears as of March 2023. If you do not hold data as recent as March 2023, please provide the most up-to-date data possible.
          7. The number of companies that took out a loan using the Bounce Back Loan Scheme that have been liquidated as of March 2023. If you do not hold data as recent as March 2023, please provide the most up-to-date data possible.
          8. The value of loans took out using the Bounce Back Loan Scheme by companies that have since been liquidated, as of March 2023. If you do not hold data as recent as March 2023, please provide the most up-to-date data possible.
          9. The latest estimate of how much money paid out by the Bounce Back Loan Scheme is expected to be lost: a) In total, b) Because of fraud

          (please provide the dates these estimates were calculated)

          Please do not include any of the same companies within the figures provided for arrears as you have done in the figures for defaults. If it is not possible to separate those companies out, can you please provide the figure with those companies included, but state clearly that you have done so.

          Download our response (.ODT, 190.1 KB) to case FOI 23-014

          FOI 23-013

          Reference FOI 23-013

          Received: 15th May 2023

          Responded: 24th May 2023

          Could you please send me the following information with regards to the organisation’s Mobile Phones contract.

          You may have received the same request in the past and this information sent has now expired and I require an update as soon as possible for the following information:

          If there is more than one provider, please split all the information including the annual average spend, number of connections, duration, contract dates and internal contact details.

          1. Network Provider(s) - Please provide me with the network provider name e.g., EE, Telefonica, Vodafone, Three
          2. Annual Average Spend for each Network Provider - Can you please provide me with the average annual spend over the last 3 years. If this is a new contract, can you please provide the estimated annual spend.
          3. Number of Connections- Number of connections for each network provider. (Number of voices only devices, voice and data devices, data only devices) please provide me with the breakdown and not the overall total.
          4. Duration of the contract- please state if the contract also includes contract extensions for each provider.
          5. Contract Start Date- please can you provide me with the start date of the signed agreement. Please do not provide me with the framework contract date I require the contract dates of the signed agreement. (if there are multiple start dates, could you please provide me with the earliest date for each provider)
          6. Contract Expiry Date- please can you provide me with the expiry date of the signed agreement. Please do not provide me with the framework contract date. I require the contract dates of the signed agreement. If the contract is rolling, please state.
          7. Contract Review Date- Please can you provide me with a date when the organisation plans to review this contract.
          8. The person in the organisation responsible for this particular contract. Can you send me the full contact details Contact Name, Job Title, Contact Number and direct email address for each network provider? If full contact details cannot be provided, please send me their actual job title.
          9. If the mobile phone contract is provided by a managed contract, please provide me with the actual name of the network provider along with the number of connections and the internal contact from within the organisation responsible for this contract.

          Please can you provide me with the latest information- If the organisations are currently out to tender, please can you also state the approx. date of the award along with the information above.

          Also, if the contract in the response has expired/rolling please can you provide me with further information if available of the organisation's plans going forward with regards to mobiles and the contract status?

          If this contract was awarded within the past three months, can you please provide me with a shortlist of suppliers that bid on the contract?

          Download our response (.ODT, 193.04 KB) to case FOI 23-013

          FOI 23-012

          Reference FOI 23-012

          Received: 13nd May 2023

          Responded: 30th May 2023

          For the previous financial year, how many start up loan applications did you receive? Out of these, how many of them were successful?

          Download our response (.ODT, 189.73 KB) to case FOI 23-012

          FOI 23-008

          Reference FOI 23-008

          Received: 22nd April 2023

          Responded: 23rd May 2023

          1) Please provide me with a full list of the companies in which the British Business Bank holds equity obtained through the Northern Powerhouse Investment Fund.

          2) Please state a) at what cost the equity was obtained in each case, b) the date on which the equity was obtained and c) the estimated market value of that equity today. Please clearly assign these financial figures to the names of the businesses requested in question 1.

          3) Separately, please tell me

          1. the value of debt issued through the Northern Powerhouse Investment Fund since its inception and the number of businesses in receipt of said debt,
          2. a list of the names of the businesses which have received debt financing from the Northern Investment Fund that they have subsequently defaulted on due to bankruptcy and the value of the bad debt in each case.
          Download our response (.ODT, 191.58 KB) to case FOI 23-008
          Supplementary Documentation to FOI 23-006 FOI 23-006

          FOI 23-007

          Reference FOI 23-007

          Received: 17th April 2023

          Responded: 17th May 2023

          I am writing under the Freedom of Information Act to request the following information:

          1. The return to the Future Fund of the 43 companies that have fully exited as of December 31, 2022, or if more up to date information is available, the return from those companies. By return I mean the total amount invested, the total realised on exit, and the profit (difference between those two figures)
          2. The names of the Future Fund companies that have fully exited
          3. For each company, the amount that the Future Fund lent, and the return realised on exit (i.e. an itemised version of request number 1.
          Download our response (.ODT, 194.03 KB) to case FOI 23-007

          FOI 23-005

          Reference FOI 22-005

          Received: 13th April 2023

          Responded: 3rd May 2023

          I would be grateful if you could send me an updated spreadsheet with the latest data on defaults and lump some repayments of CBILS by industry and UK region.

          1. The volume of defaults by SIC group and region
          2. The volume of repaid facilities by SIC group and region
          3. The volume of repaid facilities with a lump sum reduction by SIC code and region
          4. The volume of outstanding facilities with a lump sum reduction by SIC code and region
          Download our response (.ODT, 181.19 KB) to case FOI 23-005

          FOI 23-003

          Reference FOI 22-003

          Received: 7th April 2023

          Responded: 11th May 2023

          In relation to Start up loans

          • Number of applications made in last 12 months
          • Number successful
          • Average amount applied for
          • Average loan made
          Download our response (.ODT, 187.82 KB) to case FOI 23-003

          FOI 23-002

          Reference FOI 22-002

          Received: 5th April 2023

          Responded: 5th May 2023

          Please disclose a copy of any communications related to the Government's shareholdings (via the Future Fund) in StreetTeam Software Ltd. These will be in the past given that the company went into administration last year for which elements, including any communications related to buying or selling shares in this company and please also disclose a copy of the application(s) made to the Future Fund scheme relating to this company, a copy of any communications related to any application and any information relating to any support applied for pertinent to this company which has been rejected and, if this does not exceed the cost limit, a copy of any communications received from Companies House relating to the company after it had gone into administration.

          Download our response (.ODF, 198.45 KB) to case FOI 23-002
          Supplementary Documentation to FOI 22-002 FOI 22-002

          Staff and Recruitment

            FOI 23-064

            Reference FOI 23-064

            Received: 02/02/2024

            Response: 19/02/2024

            Request: How many written warnings have been issued since April 2020? 
            I would like it broken down by quarter please and category of conduct they were issued for. I am happy for this to be generic.

            Download our response (.ODT, 184 KB) to case FOI 23-064

            FOI 23-062

            Reference FOI 23-062

            Received: 23/01/2024

            Response: 21/02/2024

            Request: Since January 2020 to current date, what is the total number of staff employed by The British Business Bank broken down by month.
            Can I also have the monthly breakdown for the same period of new employees and resignations.
            I do not require any personal information just monthly figures.

            Download our response (.ODT, 183 KB) to case FOI 23-062
            Supplementary Documentation to FOI 23-062 FOI 22-055
            Download supporting response (.ODT, 10 KB) to case FOI 23-062

            FOI 23-051

            Reference FOI 23-051

            Received: 21 November 2023

            Responded: 4 December 2023

            Request: Dear British Business Bank PLC,
            Now the restrictions on working under Covid have ceased

            1. what is your company’s policy on remote working?
            2. How many staff do you employ (include all staff regardless of their type of employment status contractor etc.)

            3. How many are based at each office location

            4. How many work stations do you have per office location

            5. If you offer hybrid working how is that managed

            I look forward to hearing back within the statutory 20 working days.

            Download our response (.ODT, 192 KB) to case FOI 23-051

            FOI 23-050

            Reference FOI 23-050

            Received: 12 November 2023

            Responded: 18 December 2023

            Request: Hi FOI Team,
            Could I please have a copy of your most recent Organisation Chart and list Current/ future Projects and associated timelines for your digital, data, technology, HR or Project Team?

            Download our response (.ODT, 201 KB) to case FOI 23-050 Download our response (.ODT, 76 KB) to case FOI 23-050

            FOI 23-045

            Reference FOI 23-045

            Received: 12 October 2023

            Responded: 24 October 2023

            Q.1 Is British Business Bank currently utilising either government funding or their Apprenticeship Levy to support apprentices?

            Q.2 Do you currently have a training programme in place?

            Q.3 If you do utilise the apprenticeship pathway, what qualifications do you typically look to implement?

            Q.4 Who at British Business Bank is responsible for onboarding new apprentices and could you please provide me their contact details?

            Download our response (.ODT, 190 KB) to case FOI 23-045

            FOI 23-026

            Reference FOI 23-026

            Received: 17 July 2023

            Responded: 21 July 2023

            In consideration of the climate crisis, I would like to request the following information about how the organisation is enabling staff to reduce their emissions through sustainable transport, and more specifically, cycling.

            1) over the past five years, broken down by year -

            • a) how many staff members used the Cycle to Work scheme?
            • b) what percentage of staff was this?
            • c) what was the average value of the vouchers claimed on the scheme?
            • d) what was the number of those who took up the scheme, who then failed to complete, leaving the organisation with costs?

            2) what tools does the organisation use to encourage cycling for their staff -

            • a) on a work basis
            • b) on a leisure/health basis

            3) with regards to staff, does the organisation -

            • a) have any monitoring for what modes of transport staff use -
            • i) for their journey to work
            • ii) for journeys during work time
            • b) and if this data is recorded, I request a copy of such data as detailed as it can be reasonably given, while still protecting personal data rights

            4) how many of the following does the organisation have available for staff use

            • a) pedal cycles
            • b) electric bikes
            • c) motorbikes
            • d) internal combustion cars
            • e) electric or hybrid cars
            • f) internal combustion vans
            • g) electric or hybrid vans
            • h) heavy trucks

            5) does the organisation mileage scheme clearly state the claim rate for cycling

            6) how many cycling miles have been claimed by the organisation's staff in the past five years

            7) Regarding your current cycle to work scheme -

            • a) what scheme is currently in place
            • b) what is the maximum limit on the cost of a bike, if a limit is currently in place
            Download our response (.ODT, 185 KB) to case FOI 23-026

            FOI 23-020

            Reference FOI 23-020

            Received: 08 June 2023

            Responded: 30 June 2023

            Can you please provide me with the turnover of staff at the British Business Bank in the 12 months start of April 2022 to end of March 2023 I am not after personal information just grade of person who left the company and how long they had been employed.

            Download our response (.ODT, 186 KB) to case FOI 23-020

            FOI 23-015

            Reference FOI 23-015

            Received: 18 June 2023

            Responded: 9 June 2023

            I see your job vacancies posted on your website but excluding the difference in pay between London and outside of London your pay for similar grades is very different across the board.

            [1] What are your guidelines and pay structure for jobs in your organisation?

            [2] Can I have a chart which shows your organisation and its departments. If you don’t have one complete chart can I have all departmental charts.

            Download our response (.ODT, 183.96 KB) to case FOI 23-015
            Supplementary Documentation to FOI 23-015 FOI 23-015

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