Transparency

The British Business Bank PLC (BBB) is a wholly owned government-owned institution and aims to be as transparent as possible as set out in our Shareholder Relationship Framework Agreement.

As a public authority, we are committed to the highest standards of corporate governance and accountability and are subject to the Freedom of Information Act 2000 (FOIA) and the Environmental Information Regulations 2004.

Publication Scheme

Under the FOIA, we are required to have a publication scheme.  The Information Commissioner (IC) recognises public authority websites often act as their publication scheme and we routinely publish information on our website that fall within the categories from the IC’s model publication scheme:

  • Who we are and what we do?
  • What we spend and how we spend it
  • What our priorities are
  • How we make decisions
  • Our programmes and services
  • Our policies and procedures

Our Annual Report and Accounts is one of the main sources of information that explains what we do, our priorities, expenditure, and performance, but we regularly publish information on our website about our programmes, case studies, news, and events.

Make a request for information

If you have a specific interest and cannot find the relevant information on our website, you can make a request for recorded information under the Freedom of Information Act 2000 or, if it is environmental information, the Environmental Information Regulations 2004.

To make an information request, you can email FOIrequests@british-business-bank.co.uk.  Please note if you want to make a request for your own personal information, you need to make a Data Subject Request which follows a different process, for details see our Privacy Notice.

We aim to respond to all FOI and EIR requests within 20 working days.  When you make a request, we start to gather the information unless we need to ask you for clarification, and you should expect to receive the response within 20 working days, although this deadline may be extended by a further 20 working days if a public interest test is needed.

We create a case file for every request received and keep the request and response for 6 years after the request has closed. We reserve the right to publish the request you make and the response we provide, but we will remove your name, contact details and any other information that we believe may identify you.

If you are dissatisfied with the handling of your request, you have the right to ask for an internal review within 2 months of receiving your response. If you are dissatisfied after the internal review, you can approach the Information Commissioner’s Office (ICO) and further information is available from the ICO at How to access information from a public body | ICO.