Contact details

The British Business Bank is located in Sheffield and London.

If you’re looking for more information about finance options for your business, visit the Finance options page. This provides information around coronavirus finance schemes, other forms of finance, the Start Up Loans scheme, and the Government’s business support finder.

If you’re a business looking for a particular sort of finance, you may want to contact one of our partners.

Please contact us by email in the first instance:

You can also sign up to our mailing list.


British Business Bank
Steel City House
West Street
S1 2GQ

0114 206 2131

London office

British Business Bank
8 Salisbury Square
2nd Floor

0203 772 1340

If you have a media enquiry, please contact our communications team:

If you have a Freedom of Information request, please email

If you have a complaint, please refer to our complaints policy, which explains how you can take a complaint forward and what you can expect from us.

If you want to contact either of our commercial subsidiaries, British Business Bank Investments Ltd and British Patient Capital Ltd, you can find contact details on their respective websites, and

You can find contact details for our Start Up Loans programme on the Start Up Loans website.

Please note: We work in conjunction with partners to enable you to access more finance, from a greater number of providers, through a wider range of products. The British Business Bank does not provide funding directly to smaller businesses.