We routinely publish information on our website about what we do. If you can’t find the information you are interested in you can make a request using our freedom of information request form. For details about how we handle FOI and Environmental requests please read our FOI Standard and Procedure.
For information about how many FOI requests we have had and how we have dealt with them you can visit the FOI request statistics page. These figures are updated every quarter.
Using AI to help draft information requests?
AI tools can be helpful, but they can also introduce errors or create overly complex requests that increase the burden on public bodies and cost to the taxpayer.
When using AI to help draft an information request, please make sure the final wording has been checked and reflects your actual information needs.
Before you submit a request or secondary correspondence, please check that:
You are only asking for the information you are genuinely looking for.
AI tools sometimes generate broad or excessive wording that goes beyond the information you actually want or need;
The request is clear, concise and focused.
Short, straightforward requests are easier for us to process and usually lead to quicker, more accurate responses;
There are no obvious factual inaccuracies.
AI can misrepresent legislation or misstate what organisations do. Please review the text of your request carefully and don’t assume AI is right. If it has referred to something you don’t understand, check what it is; and
The tone is appropriate.
AI-generated content can sometimes sound abrupt, or otherwise inappropriate. Please check the tone before sending.
Why does this matter?
We are seeing an increase in requests and secondary correspondence that appear to have been drafted by generative AI. These can require additional clarification because of inaccuracies or unnecessary complexity. This creates delays for both requesters and our teams.
Need guidance?
You can find advice on making effective information requests on the Information Commissioner’s Office website.
Freedom of Information Responses
The following responses have been received by the bank. This page will be updated on a monthly basis.
Applications and Software
FOI 25-008
Reference FOI 25-008
Received: 21/04/2025
Responded: 20/05/2025
Request:
Q1. Can you please list the number of devices deployed by your organisation for the following
Q2. Does your organisation have plans to procure any of the below services, if yes then please provide information in the below format?
Q3. Does your organisation have any plans to procure the below services, if yes then please provide required information in the below format?
Q4. Does your organisation have any plans to procure below services, if yes then please provide information in the below format?
Q5. Has your organisation implemented any form of AI or Automation services, and if not, what is the reason for not implementing?
FOI 25-015
Reference FOI 25-015
Received: 04/06/2025
Responded: 17/06/2025
Request: The information that we require is as follows:
- Do you use a social media management platform?
- If so, what tools do you use?
- What is your annual spend on a Social media management tool?
- What dates does your contract with your current supplier end (in the format of [month/year])?
- Do you use a social listening / media monitoring platform?
- If so, what tools do you use?
- What is your annual spend on a social listening / media monitoring tool?
- What dates does your contract with your current supplier end (in the format of [month/year])
- Who is the senior person responsible for managing these contracts?
FOI 25-016
Reference FOI 25-016
Received: 04/06/2025
Responded: 02/07/2025
Request:
- Standard Firewall (Network): Firewall services that protect the organisation’s network from unauthorised access and other internet security threats.
- Anti-virus Software Application: Programs designed to prevent, detect, and remove viruses, malware, trojans, adware, and related threats.
- Microsoft Enterprise Agreement: A volume licensing agreement that may include: Microsoft 365 (Office, Exchange, SharePoint, Teams), Windows Enterprise, Enterprise Mobility + Security (EMS), Azure services (committed or pay-as-you-go), Microsoft Power BI, or any alternative business intelligence platform used for data connectivity, dashboards, and reporting.
For each of the above areas, I kindly request the following:
- Who is the existing supplier for this contract?
- What is the annual spend for each contract?
- What is the description of the services provided?
- Primary brand (where applicable)
- What is the start date of the contract?
- What is the expiry date of the contract?
- What is the total duration of the contract?
- Who is the responsible contract officer?
- Please include at least their job title, and where possible, name, contact number, and direct email address
- How many licences or users are included (where applicable)?
Supplementary Documentation to FOI 25-016
FOI 25-036
Reference FOI 25-036
Date Received: 14/08/2025
Response date: 10/09/2025
Request:
Dear British Business Bank PLC,
The information that we require, under the Freedom of Information Act, is as follows:
- Do you use a Citizen Engagement platform?
- If so, what tools do you use?
- How much do you spend annually on a Citizen Engagement tool?
- Which month & year does your contract with your supplier end?
A citizen engagement platform is a digital tool or system designed to facilitate communication, interaction, and participation between citizens and government or public institutions. Its goal is to make civic involvement easier, more transparent, and more effective.
These platforms can be used by governments, cities, or organisations to:
Collect feedback on policies, services, or community issues Conduct surveys and polls Enable reporting of local issues, like potholes or graffiti Share updates, news, and documents with the public Encourage participatory budgeting or co-creation of solutions
Examples include tools like Granicus (EngagementHQ), CitizenSpace, SurveyMonkey, Qualtrics or Commonplace They can play a major role in increasing transparency, accountability, and trust in public decision-making.
FOI 25-054
Reference FOI 25-054
Date Received: 11/11/2025
Response date: 10/12/2025
Request:
Please address each section individually and, where multiple suppliers exist, provide information separately for each.
Contract 1 – Wide Area Network (WAN) Services (Including HSCN)
WAN Provider(s)
Please confirm the main supplier(s) for your WAN services. If this information is not available, please explain why.
Contract Expiry Date
Please provide the expiry date for each WAN contract (DD/MM/YYYY or MM/YYYY acceptable).
If rolling, please state the terms.
Contract Description
Please provide a brief summary of the scope of each WAN contract.
Number of Sites Covered
Please indicate the number of sites supported by the WAN. An approximation is acceptable.
Annual Average Spend
What is the annual average spend for WAN services? Please break this down by provider if more than one.
Procurement Route
Please provide details of how each WAN contract was procured. If a framework was used, please include the framework name and reference number.
Internal Contact
Responsible Contact Person(s)
Please provide the full contact details for the person(s) responsible for each of the above contracts, including:
- Full name
- Job title
- Direct phone number
- Email address
If full details cannot be provided, the job title alone is acceptable.
Decision making and governance
FOI 25-007
Reference FOI 25-007
Received: 19/04/2025
Responded: 13/05/2025
Request: I refer to recent media reports that the Financial Conduct Authority permitted or instructed the destruction of over one million documents compiled by Promontory Financial Group in relation to its review of the Royal Bank of Scotland’s Global Restructuring Group (GRG). These documents are understood to have been destroyed one year after the Promontory review concluded, despite the FCA’s standard 25-year retention policy for regulatory materials. Accordingly, I request the following information:
- Legal Basis & Authority: The internal and/or external legal advice received by your organisation justifying the document retention period of one year. Any policy exceptions or waivers granted to Promontory regarding record-keeping, data retention, or destruction of materials. The legal or contractual basis for allowing or instructing the destruction of the Promontory GRG files.
- Decision-Making and Sign-Off: The names and positions of the FCA or relevant officials at your organisation who authorised or signed off on this destruction. Minutes, memos, or correspondence relating to internal discussions about whether the documents should be retained or destroyed. Details of any Treasury or British Business Bank involvement, consultation, or awareness of this decision.
- Notification to Affected Parties: Any correspondence with affected SMEs, whistleblowers, legal claimants, MPs, or regulators informing them of the planned or completed destruction. Whether any Data Subject Access Requests (DSARs) or FOI requests were pending or anticipated at the time of destruction.
- Data Protection Considerations: Whether a Data Protection Impact Assessment (DPIA) or other risk assessment was carried out prior to the destruction. Any correspondence with the Information Commissioner’s Office regarding this matter.s contracts that provides service support maintenance and upgrades separate to the main software contract, please also provide this information in the response following the requested data below.
FOI 25-035
Reference FOI 25-035
Date Received: 12/08/2025
Response date: 09/09/2025
Request:
Financial Framework document of BBB, as referenced in the Shareholder Framework Document
Supplementary Documentation to FOI 25-035
FOI 25-046
Reference FOI 25-046
Date Received: 14/10/2025
Response date: 09/12/2025
Request:
Dear British Business Bank PLC,
Please provide any policy papers, guidance or programme documentation issued since 1 January 2024 that reference the Industrial Strategy Sector Plans (IS-8).
Please provide details of any funding streams, loans, equity investments or guarantees provided to organisations under IS-8 since 1 January 2024, broken down by scheme.
Please provide copies of any board or committee papers where IS-8 activity was considered.
Please confirm the job title(s) of the officer(s) responsible for managing IS-8 initiatives.
Please confirm whether any teams, business units, working groups, advisory panels or boards have been established, or are formally proposed, to deliver or oversee IS-8 activity since 1 January 2024. If yes, please provide the title and remit, any terms of reference, and the job title(s) of the officer(s) responsible.
Supplementary Documentation to FOI 25-046
What we spend and how we spend it
FOI 25-004
Reference FOI 25-004
Received: 11/04/2025
Responded: 06/05/2025
Request: Please include the following information for the following financial years 2022/23,2023/24 and 2024/25:
- A list of all flights taken by employees and board members including the following details:
- The airline
- The class (e.g. economy, business, first)
- The departure airport and destination
- The cost
- The dates of travel
- The name of the hotels stayed at, if possible
- The cost of any other expenses.
Supplementary Documentation to FOI 25-004
FOI 25-005
Reference FOI 25-005
Received: 11/04/2025
Responded: 13/05/2025
Request: Thank you for providing access to your organisation's expenditure over £25,000 data, available at the following page - https://www.british-business-bank.co.uk/about/governance/transparency/spending-over-25000.
However, as I cannot find details on your expenditure for certain periods of time, I would like to make a request under the Freedom of Information Act for all of your entity's expenditure over £25,000 for the following period: 1. January 2016 to March 2023
Please could you include the date, value, and recipient of each transaction, along with the expenditure category if possible, and provide the data in a machine readable format, such as a CSV.
FOI 25-006
Reference FOI 25-006
Received: 17/04/2025
Responded: 15/05/2025
Request: I am doing a research project investigating call-off contracts in the public sector. I have identified a potential call-off contract awarded by British Business Bank, but I can't find details of the framework agreement it was awarded from.
I have attached an Excel file that contains the information I am looking at. The last two columns ("Title of framework used" and "Further framework info") is where I am missing information. Please could you provide the name of the specific framework agreement or DPS used here. If there is any further info which you think would help me locate the framework agreement (e.g., a link to the framework's Contract Finder or FTS listing, the framework provider, or a widely-used reference number such as CCS's RM codes), please use the final column for this.
Please note that I have identified this contract as a possible call-off contract, so there is a chance it is not a call-off. It could be, for instance, procured directly (without being called off from a framework agreement), or could be itself a notice of the establishment of a framework agreement. Therefore I would kindly ask you to specify in this instance what kind of procurement was used in the "Title of framework used" column.
I have provided the title, description, the publication date, and procedure type used to award the potential call-off, as well as a URL link to the call-off in question and a unique reference ID for the potential call-off. Please let me know if there is anything else you need to complete the request.
FOI 25-020
Reference FOI 25-020
Received: 21/06/2025
Responded: 21/07/2025
Request: Completed procurement documents
For every procurement involving behavioural biometrics (e.g. keystroke dynamics, mouse-movement profiling, device-intelligence behavioural analytics) initiated or concluded between 1 January 2021 and 21 June 2025, please supply the final, completed Request for Proposal (or Invitation to Tender) pack, including:
- Statement of Requirements / specification
- Evaluation criteria and weightings
- Bidder Q&A logs or clarification questions
- All issued addenda or corrigenda
- Contract-award information
For each procurement above, please provide the associated award-stage documents showing:
- Name(s) of the successful supplier(s)
- Total contract value and, where available, the pricing schedule or rate card that formed the basis of evaluation
- Final evaluation scores (overall and by criterion) for each bidder
I confirm that this request does not relate to information held for the purposes of monetary policy, stability-support operations for financial institutions, or private-banking services, as excluded by Schedule 1 Part VI para 11 FOIA.
I prefer the material in searchable PDF or Word format under Section 11 FOIA.
Cost-limit advice
If fulfilling the request in full would exceed the £600 cost limit, please:
- Confirm what information can be disclosed within the limit, and
- Advise how I might refine the scope to fall within it.
FOI 25-021
Reference FOI 25-021
Received: 22/06/2025
Responded: 15/07/2025
Request: This is a request under FOIA for details of instances in which British Business Bank (including, where applicable, any agencies, bodies, or units for which it is ultimately responsible for supplier payments) has failed to pay its suppliers on time, thereby causing liabilities for late payment compensation and/or interest on late payments to be incurred for the public purse.
We request under FOIA that you provide, (preferably in Microsoft Excel or an equivalent machine-readable format) the following information in respect of suppliers which were not paid in within 30 days for the period starting 1 April 2019 to the date of this request:
- Supplier Name
- Invoice Date
FOI 25-022
Reference FOI 25-022
Received: 25/06/2025
Responded: 18/07/2025
Request:
1. Contact Register
Please provide a complete and current extract of your organisation’s contract register or equivalent database. We are not asking you to compile new information or manually populate missing fields – we simply request the register in its existing form, preferably in Excel or CSV format.
Where available, we are particularly interested in the following fields (though this is not a strict requirement):
- Contract Title
- Supplier Name
- Estimated Spend (Total or Annual)
- Contract Duration and Total Period (including extensions)
- Contract Start and Expiry Dates
- Review Date
- Contract Description
- Contract Owner (Name, Job Title, Contact Details if available)
- Contract Notes
- Managing Department
- Award Date
- Participating Organisations
- Procurement Category
- Framework or Tender References
- Central Purchasing Body
- Classification Codes (CPV, Pro-Class, etc.)
Please don’t spend time populating these fields if they aren’t readily available – we welcome receiving the raw register as it exists in your system.
2. Total Number of Active Contracts
Please confirm the total number of contracts currently listed as active.
3. Procurement Strategy (2025/2026)
- If this is part of a multi-year strategy (e.g., 2024–2028), please provide the most recent version covering 2025/2026 or indicate when this will be available.
- If any parts are redacted, please identify the redacted sections and the reason.
4. Contact Information
If possible, please provide the name, job title, phone number, and email address for the following roles:
- Responsible officer for API access or data sharing (if applicable)
- Individual managing the contract register
- Finance Director
- Head/Director of Procurement or Purchasing
- Head/Director of ICT
- Head of Estates and Facilities
- Relevant Committee Member, Councillor, or Board Member for Procurement/Finance
If direct contact details are restricted due to GDPR, please indicate the best department or method of contact.
5. Additional Notes
If your contract register is available via an online portal, please ensure all records are accessible (as some portals may only show summary data).
If your organisation uses a contract management system or CRM, please confirm whether it allows for data exports.
If you intend to withhold spend figures, please note that we are requesting an overall total or indicative spend only – not a line-by-line financial breakdown.
FOI 25-027
Reference FOI 25-027
Received: 22/07/2025
Responded: 04/08/2025
Request:
I wish to submit to the organisation a freedom of information request relating to the organisation’s ICT contracts, specifically around:
- contact centre contract(s)
- inbound network services contract (s)
The first part of my request relates to contact centre service contracts which could relate to one of the following:
- Advanced call distribution to control the flow of calls and maximise customer experience
- Email, website live chat and integrations with popular social media apps like Facebook and Instagram
- Performance monitoring tools to track performance, customer satisfaction and other key sales metrics
This could be part of a whole package or separate service applications.
Please send me the following information for each provider:
- Incumbent Supplier: For each of the contract(s) please can you provide me with the supplier of the contract.
- Annual Average Spend: For each supplier, please state the annual average (over 3 years) spend for each supplier
- Contract Duration: For each supplier, please state the contract duration of the contract expires. If available please also include any contract extensions.
- Contract Expiry: For each supplier, please state the date of when the contract expires.
- Contract Review: For each supplier, please state the date of when the contract will be reviewed.
- Contract Description: For each supplier, please state a brief description of the services provided of the overall contract.
- Contact Details: For each supplier, please state the person from within the organisation responsible for the contract. Please provide me with their full name, actual job title, contact number and direct email address. At the very least please provide me with their actual job title.
- Number of Agents; please provide me with the total number of contact centre agents;
- Number of Sites; please can you provide me with the number of sites the contact centre covers.
- Manufacturer of the contact centre: Who is the manufacturer of the contact centre system that you operate?
- Do you use Microsoft Exchange 2003 as your email server? If not, then which products do you use?
- Number of email users: Approximate number of email users across the organisations.
The second part of my request relates to the use inbound network services contracts which could relate to one of the following:
- 0800, 0845, 0870, 0844, 0300 number
- Routing of calls
- Caller Identifier
- Caller Profile- linking caller details with caller records
- Interactive voice response (IVR)
For a contract relating to the above please can you provide me with?
- Incumbent Supplier: For each of the contract(s) please can you provide me with the supplier of the contract.
- Annual Average Spend: For each supplier, please state the annual average (over 3 years) spend for each supplier
- Contract Expiry: For each supplier, please state the date of when the contract expires.
- Contract Review: For each supplier, please state the date of when the contract will be reviewed.
- Contract Description: For each supplier, please state a brief description of the services provided of the overall contract.
- Contact Details: For each supplier, please state the person from within the organisation responsible for the contract. Please provide me with their full name, actual job title, contact number and direct email address.
Also, I would appreciate it if the contract information was included within a spreadsheet.
Our products and programmes
FOI 25-002
Reference FOI 25-002
Received: 08/04/2025
Responded: 23/05/2025
Request: Could you tell me the following please.
- Total amounts advanced to businesses in the 90620 SIC within the BBL and CBILS Schemes, if possible grouped in turnover bandings.
- The total amount outstanding for both schemes for the same SIC again by turnover banding if possible.
- The total amount in arrears for both schemes for the same SIC again by turnover banding if possible.
- The total amount written off by lenders for both schemes and claimed from the government for the same SIC again by turnover banding if possible.
FOI 25-010
Reference FOI 25-010
Received: 06/05/2025
Responded: 02/07/2025
Request: Northern Powerhouse Investment Fund Interim Evaluation Report
- Summary of findings and conclusions
- Key messages
Inputs, activities and outputs
Overall, demand for NPIF finance has been strong and the offer was well aligned with SMEs’ needs. By June 2021, £281.2m of NPIF finance had been deployed via 1,206 investments in 913 SMEs. Of this, 55% was larger debt finance, 39% was equity and 7% was microfinance.
FOI 25-011
Reference FOI 25-011
Received: 09/05/2025
Responded: 06/06/2025
Request: A breakdown of all funding disbursed through the Start Up Loans scheme in Northern Ireland in the financial years 2022 – 2023 and 2023 – 2024, including:
- The number of loans issued
- The total amount disbursed
- The average loan size
- The default rates
Whether there have been any instances where a single individual has received Start Up Loans for more than one company within the same or different time periods. If so, please provide:
- The number of such individuals
- The number of companies funded per individual
- The total value of loans issued to such individuals
FOI 25-012
Reference FOI 25-012
Received: 12/05/2025
Responded: 08/07/2025
Request: Could you please provide me with any guidance for lenders for the Bounce Back Loan (BBL) which was current at 12 June 2020. Could you also please provide the specific details in the guidance for borrowers where it states that a company not incorporated on 1 March 2020 would be ineligible for a BBL. The guidance refers to businesses, which can have different legal structures. Where does it state that the legal status of an existing established business could not have changed after 1 March 2020, in the guidance and information available at 12 June 2020.
Supplementary Documentation to FOI 25-012
FOI 25-013
Reference FOI 25-013
Received: 13/05/2025
Responded: 12/06/2025
Request:
- A copy of the published assessment guidelines used by loan assessors for evaluating Start Up Loan applications
- Any manuals, handbooks, or procedural documents that outline the criteria, scoring methods, or decision-making frameworks used by assessors to evaluate loan applications
- Any risk assessment templates or checklists used in the loan application evaluation process
- Training materials provided to loan assessors that explain how to evaluate applications and make lending decisions
FOI 25-014
Reference FOI 25-014
Received: 02/06/2025
Responded: 25/07/2025
Request:
Has the British Business Bank issued any guidance, rules, or instructions to lenders (such as HSBC) concerning enforcement actions (including litigation or Charging Orders) following the submission or payment of a BBLS guarantee claim? If such guidance exists, please provide copies or a summary of the relevant documents.
Supplementary Documentation to FOI 25-014
FOI 25-018
Reference FOI 25-018
Received: 18/06/2025
Responded: 30/06/2025
Request: A bank loan of £50,000 was made to a company during the financial year ending 30th April 2021. Evidence of the same is already in the public domain as a result of accounts filed at Companies House under Registered Company Number 10124574.
We formally make a Freedom of Information request simply for confirmation as to whether that loan is, in fact, a "Bounce Back Loan".
FOI 25-023
Reference FOI 25-023
Received: 02/07/2025
Responded: 29/08/2025
Request: Hi I have some questions regarding bounce back loans, I would appreciate it if you can send me the answers to the email provided.
1)Businesses were only allowed one loan per scheme and were expected to spend the money wisely (for the good of the company) Applications for different banks had different affirmations. Can you confirm if the banks were free to chose their own affirmations?
2)If a bank placed the funds requested from an application into someone’s bank, without obtaining an agreement, would this still be classed as a bounce back loan? Or a mistaken transaction? Would the bank be backed by the scheme?
3)What information should a bounce back loan agreement provide? Do banks have any responsibilities to confirm the lender is of sound mind or of a certain age?
4)Why did banks not offer the exact same application forms as each other if the scheme was government backed?
5)Did banks have instructions from government in how to run the scheme?
Supplementary Documentation to FOI 25-023
FOI 25-024
Reference FOI 25-024
Received: 05/07/2025
Responded: 11/08/2025
Request: Dear FOI Officer,
I am writing to request information under the Freedom of Information Act 2000 regarding Bounce Back Loans issued to the following companies:
1) JAM Financial Ltd
Company Number: 10453134
2) Gym Live Health & Fitness Ltd
Company Number: 10554054
Please provide the following information for each company:
3) The date on which any Bounce Back Loan (BBLS) was approved and disbursed.
4) The amount of the loan issued.
5) Whether the loan has been repaid in full, partially repaid, or defaulted.
6) Whether the British Business Bank or any associated body has taken or initiated enforcement or recovery action in relation to the loan.
7) Whether either company was flagged for ineligibility, fraud risk, or non-compliance with BBLS terms.
Public Interest Justification:
This request is made in the public interest. One of the individuals associated with these companies, Mr. James McMurdock, is a sitting Member of Parliament. Allegations have been reported in national media that these companies received government-backed loans during the COVID-19 pandemic despite being dormant or minimally active, and that required filings have not been made produced.
Given the scale of public funds involved in the Bounce Back Loan Scheme, the widespread abuse of the scheme as acknowledged by the National Audit Office, and the involvement of an elected official, there is a compelling public interest in confirming whether these loans were issued, repaid, or subject to enforcement.
If any part of this request is likely to exceed the cost limit, please advise on how it may be refined. I am happy to accept information in electronic format.
FOI 25-025
Reference FOI 25-025
Received: 10/07/2025
Responded: 11/08/2025
Request:
Under the Freedom of Information Act 2000, I would like to request the following information related to the Start‑Up Loans programme.
For each of the last five full years (financial or calendar—whichever is available), and broken down by local authority, please provide:
1. The number of Start‑Up Loans issued each year, per local authority
2. The total value of Start‑Up Loans issued each year, per local authority
If available within the cost and time limits*, please also provide the latest repayment status of Start‑Up Loans, broken down by local authority, as at the end of the most recent financial year or calendar year, categorised by their status, such as:
- Live
- Fully repaid
- In arrears
- Defaulted
- Written‑off
Please provide the information in a machine‑readable format (such as Excel or CSV) if possible. For example, local authorities as rows, and the requested metrics as columns.
Supplementary Documentation to FOI 25-025
FOI 25-028
Reference FOI 25-028
Received: 23/07/2025
Responded: 11/08/2025
Request:
Please provide the following information
Details of any European, Central, National or Local authority funding that was granted for all developments within the South Kirkby Business Park, WF9 3 area, within the last 15 years. This includes, but is not limited to the following Planning Applications.
13/03075/OUT
14/01599/FUL
19/02420/HYB
20/01222/FUL
This includes amounts granted, what company it was paid to, where the funds came from, repayment terms (if any), conditions of the grant, details of enforcement of the grant conditions (such as any reports confirming compliance).
Links to the information on the various websites will suffice.
For example, 20/01222/FUL were awarded funding from the European Regional Development Fund and Northern Powerhouse.
This can be seen on their website - Dale Court.
FOI 25-029
Reference FOI 25-029
Received: 31/07/2025
Responded: 11/08/2025
Request:
Dear British Business Bank,
Would it please be possible to receive for the Future Fund portfolio a breakdown of the portfolio as at 31st Marcy 2025, and a reconciliation from the previously quarterly data published.
Please find below a snapshot of the format requested.
FOI 25-032
Reference FOI 25-032
Received: 05/08/2025
Responded: 22/08/2025
Request:
I am writing under the Freedom of Information Act 2000 to request information regarding the Bounce Back Loan Scheme (BBLS).
Please confirm whether the following company received a Bounce Back Loan under the BBLS scheme:
- Company Name: IMO Kultural and Welfare Union (IKWU) Greater Manchester
- Company Number: 11797733
- Registered Address: 45 Middle Hillgate, Stockport, England, SK1 3DG
If the company did receive a Bounce Back Loan, I would be grateful if you could provide the following additional details (to the extent permitted under the FOIA):
1.The amount of the loan received
2.The date the loan was issued
3.The name of the accredited lender that issued the loan
4.Whether the loan has been repaid, is in default, or has been written off
If any of this information is exempt from disclosure under the Act, please provide an explanation for each exemption relied upon and confirm whether any redacted or partial disclosure can be made.
FOI 25-033
Reference FOI 25-033
Received: 10/08/2025
Responded: 03/09/2025
Request:
Hi,
Please find attached Companies House print-outs.
In terms of the companies numbered 1-20, could you please confirm how many of them received bounce back loans, when (and for how much) and whether there’s been a default in terms of repayment?
FOI 25-037
Reference FOI 25-037
Date Received: 15/08/2025
Response date: 15/09/2025
Request:
Dear British Business Bank PLC,
I request further detail about the 900 businesses the BBB has loaned money to in Wales as reported in your impact report.
Please share the number of businesses and the value of the loans provided by:
- Unitary Authority
- Size of business
- Programme or product
- Which lender provided the finance
Supplementary Documentation to FOI 25-037
FOI 25-041
Reference FOI 25-041
Date Received: 04/09/2025
Response date: 01/10/2025
Request:
Dear British Business Bank,
I would like to request the following information under the Freedom of Information Act related to start-up loans applied for and which sector they are in.
For each of the past five full financial years (2020/21 to 2024/25), please tell me per local authority:
- The total number of applications received for a start-up loan, per local authority
- The total number of applications by sector for a start-up loan (not broken down by local authority)
If this information is not retrievable within the allocated time period you are obliged to respond, please make the following amendment:
For Question 2) please tell me the 10 most common sectors of applications for start-up loans in the past five full financial years combined. If this is still not retrievable, then please ignore Question 2.
Preferred format: machine readable (Excel/ CSV/ Word).
Thank you in advance for your help.
Supplementary Documentation to FOI 25-041
FOI 25-042
Reference FOI 25-042
Date Received: 06/09/2025
Response date: 31/10/2025
Request:
This is a request for information under the Freedom of Information Act 2000.
Please provide:
- Copies of all objections to voluntary strike-off or dissolution lodged by the British Business Bank in respect of:
- Velorim Ltd (11285298)
- Cycle-R Trading Ltd (11689487)
- Cycle-R Corporate Services Ltd (11689093)
- C2RD Ltd (11131087)
- Cycle-R CIO (1155932)
- Internal policy or guidance documents setting out the criteria or process for deciding when objections to strike-off or dissolution should be lodged. I would prefer to receive the information in electronic format by email.
Supplementary Documentation to FOI 25-042
FOI 25-045
Reference FOI 25-045
Date Received: 25/09/2025
Response date: 21/10/2025
Request:
Would you be able to provide a breakdown of loans provided under the growth Guarantee scheme together with the bank or financial organisation proving the loan since inception. Date, amount , Lender, Amount and rate.
FOI 25-047
Reference FOI 25-047
Date Received: 04/10/2025
Response date: 29/10/2025
Request:
Dear Freedom of Information Team,
I am submitting this request under the Freedom of Information Act 2000.
INGENICA SOLUTIONS LIMITED (Company No: 07980151).
In light of this interest, I wish to obtain information concerning the company’s participation in any of the following: Bounce Back Loan Scheme / CBILS / CLBILS / CCFF, which was administered/overseen by the British Business Bank.
Specifically, please would you provide me with copies of all documents and records held by you that were supplied by, or relate to Ingenica Solutions Ltd in connection with its loan application/s, award/s, and drawdown/s under the above schemes.
In particular, I request:
Any declarations, statements made, or any supporting documents in which the company declared or evidenced its share capital, issued share value, or stated share valuation.
Any loan application forms and supporting financial documents (such as business plans, cashflow forecasts, management or audited accounts) submitted to you by the company.
Any records of any due diligence, credit assessment, or underwriting notes created by the British Business Bank (or its agents) relating to this company’s applications.
Copies of any loan offer letters, guarantee documentation, drawdown confirmations, and repayment status records held by you for this company.
Correspondence (emails, letters, or meeting notes) between the British Business Bank (or its agents) and Ingenica Solutions Ltd or the participating lender regarding any applications or loans.
I recognise that some information may be considered commercially sensitive under Section 43 of the Act. However, I request that any such exemptions be applied very narrowly, and that redacted copies be provided wherever at all possible. If material is withheld, please supply a refusal notice explaining the exemptions relied upon and the outcome of the public interest test.
I would prefer the information to be supplied where possible in electronic format (PDF/Excel/CSV).
FOI 25-049
Reference FOI 25-049
Date Received: 09/10/2025
Response date: 06/11/2025
Request:
Under the Freedom of Information Act 2000, I formally request that SULC (or the British Business Bank, as the public authority overseeing the scheme) disclose:
The complete internal eligibility criteria used to determine Start Up Loan applications;
Any internal guidance, policy documents, memoranda, or communications that set out or explain these internal rules;
The dates and nature of any amendments made to those criteria since the scheme’s inception;
All the data in the past 6 years of all applicants whom succeeded, rejected and otherwise and the basis of doing so.
This information must be made publicly available to ensure transparency, fairness, and accountability in the administration of a publicly funded scheme.
Staff and Recruitment
FOI 25-001
Reference FOI 25-001
Received: 02/04/2025
Response: 14/04/2025
Request: Do you currently use any Contractors or external consultants within the Cyber Security function? (How many if so) If not, have you had any cyber security contractors previously? Do you have an allocated budget for Cyber Security?
If you require any of the documentation on the page in alternative accessible formats, please contact us at [email protected].